We use the HTTP APIs to securely transmit and receive credit card data between our ERP system and our credit card gateway. In general things run smoothly, but occasionally we run into a problem where our ERP system is unable to talk to the gateway. When this happens, if the user ends their job and starts a new job, the problem goes away. It seems to happen at a job rather than a system level, because other users will keep right on running without a problem if one user gets the error. There doesn't seem to be any rhyme or reason to it otherwise, except that it was getting pretty frequent several months ago, but then we did an IPL and it went away for 2 whole months. Now it is starting to happen more and more often again. We are using the *SYSTEM certificate - could this be related to the problem? I'm attaching a joblog from a recent example of the problem. If anyone has any thoughts on the subject, I'd love to hear them. I would love to resolve this intermittent error. Thanks, John Dyar Systems Analyst Information Technology Springs Window Fashions LLC Phone: 608-828-4045 Fax: 608-836-6127 john.dyar@xxxxxxxxxxxxxxxxxxxxxxxxx THIS ELECTRONIC MESSAGE AND ANY ATTACHMENTS ARE INTENDED ONLY FOR THE USE OF THE INDIVIDUAL OR ENTITY TO WHICH IT IS ADDRESSED, AND MAY CONTAIN INFORMATION THAT IS PRIVILEGED, CONFIDENTIAL AND EXEMPT FROM DISCLOSURE UNDER APPLICABLE LAW. DO NOT FORWARD THIS MESSAGE WITHOUT EXPRESS CONSENT OF THE SENDER. If you are not the intended recipient, you are hereby notified that any review, reliance, dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please immediately notify the sender by return email message and delete all copies of the original communication. Thank you for your cooperation. Message examined by Websense Email Security Service
Attachment:
PPR communications error 110120.PDF
Description: Binary data
----------------------------------------------------------------------- This is the FTPAPI mailing list. To unsubscribe, please go to: http://www.scottklement.com/mailman/listinfo/ftpapi -----------------------------------------------------------------------