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GSKit - Key database file was not found

A client of ours is attempting to access one of our web services and is receiving the following error messages:

(GSKit) Key database file was not found.                                  
(GSKit) An operation which is not valid for the current SSL session state 
  was attempted.                                                          
gsk_env_init: (GSKit) Key database file was not found.                    
gsk_env_init: (GSKit) Key database file was not found.                    

They have HTTPAPI V1.23 installed and are using a program that I runs on a daily basis here in the office without any problems. I didn't set up HTTP originally so I'm not sure where to look for the solution.

Karl B. Woods  
Sr. Programmer/Analyst
Professional Services
1960 S. Milestone Dr., Ste B
Salt Lake City, UT 84104 
Tel: (801) 433-9426 (office)
Fax: (801) 487-2775
E-mail:  karl.woods@xxxxxxxxxxxxxx
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