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Re: [Ftpapi] [ EXTERNAL ] Re: HTTPAPI and truncation issues with move to TR9



Brad,

We aren't...but based on a post I came across here earlier today, of course after posting this, am presently doing that to see if it addresses the issue.

Ken


From: "Brad Stone" <bvstone@xxxxxxxxx>
To: "FTPAPI/HTTPAPI mailing list" <ftpapi@xxxxxxxxxxxxxxxxxxxxxx>
Sent: Friday, April 9, 2021 11:16:03 AM
Subject: [ EXTERNAL ] Re: [Ftpapi] HTTPAPI and truncation issues with move to TR9

Are you on the latest version of HTTPAPI?

On Fri, Apr 9, 2021 at 10:10 AM Ken Meade <kmeade@xxxxxxxxxxxxxxxxx> wrote:
All,

Running on V7R3 and had been at TR3. Over the weekend we finally got permission to take down our system and brought it up to TR9.  Which I'm sure didn't help by making such a large one time jump.

We've had a few 'opportunities' coming out of this, but the most perplexing, and causing us the most pain is a call to our cloud base sales tax system. We are using the HttpAPI tool for these calls. But since the upgrade to TR9 we've been having intermittent issues with the calls returning blanks, which we attribute to a failed call, or truncating the XML (We originally thought the common theme was a 1317 byte length on the truncation, however we have found that this is happening on records greather than that length, it just happened that the 1317 size was a common truncation length).

We've been down any number of paths with this from working with our cloud provider, as we first thought the issue was related to their end. Found out that traceroute is not always our friend. To working with our network providers and of course trying to find anything in the different TRs that may lead us down the correct path to address this. And even looking at rewriting our code and not using HttpAPI, but that lead to other problems.

We also found that we had issues with our ZEND server and configurations being overwritten, totally separate issue, but just another piece of info.

Thanks for any input.
Ken

 

 

 

 

 

 

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