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RE: Socket Reset



Hi Scott,

Thanks for the recommendation.  I'll add a loop for any error and just
retry; that makes a lot of sense.

I included the entire debug log with my last response.  I'll attach it again
for your convenience.

Thanks,

Kevin

-----Original Message-----
From: ftpapi-bounces@xxxxxxxxxxxxxxxxxxxxxx
[mailto:ftpapi-bounces@xxxxxxxxxxxxxxxxxxxxxx] On Behalf Of Scott Klement
Sent: Wednesday, June 3, 2015 1:57 PM
To: HTTPAPI and FTPAPI Projects
Subject: Re: Socket Reset

Kevin,

In the world of communications, you have to expect errors to occur
sometimes.  This error (which is more properly known as "Connection Reset",
not "Socket Reset" -- the phrase "Socket Reset" doesn't make a lot of sense)
is a normal error that can occur sometimes, especially if there is some
flaky hardware somewhere out there.

If it's only happening once in a while, then I would suspect that the
network is getting overwhelmed with requests or something like that.

If it happens every single time, then it may be a software error and would
require more/deeper look.

As for your code, no rc will never be 30.   The return code from HTTPAPI 
is either a positive number when the server reports an error (like 403
forbidden, 404 not found, 500 internal server error, etc) or for errors like
this, it returns -1.  You can call http_error() to get the specific error
that occurred, so the code would be like this:

rc = http_url_post(%Trim(URL) : pXmlBuffer + 2 : DataSize : wResponse);

if rc<>1;
     http_error(err);
     if err = HTTP_SSSNFD;
       // error occurred during SSL handshake, handle it here
     endif;
endif;

Having said that, I'm not if I'd be this specific (only handling this one
particular error) instead of retrying on all errors.  Sure, it's happening
during the SSL handshake now, but a communication error could occur
anywhere.  Why not just handle all -1 type errors, retrying say 5 times if
needed?

Mike is implying that this error is not "bubbling up"  If that's the case,
it'd be a bug in HTTPAPI, and that will cause a bunch of spurious errors
after this occurs.  I would need the entire debug log to help with that (you
can just delete the sensitive stuff, and send me everything else.)

But, I'm not sure if that's true (that it's not bubbling up) or whether the
issue is just that you didn't know that you needed to check http_error()?

-SK


On 6/3/2015 1:45 PM, Mike Krebs wrote:
> Looks like some debug is needed in the bowels of the service program as I
would think the error 30 should have bubbled up and stopped any further
activity. Maybe Scott could hop in here and offer some explanation.
>
> But you did get more activity...The debug is showing a 0 length message
sent at least twice. So, from that standpoint, the web service acted
accordingly. Part of the question becomes why did the program send 0 length
messages twice (the first one ending in a timeout). Is this a multiple
request program and steps 2 and 3 ran even though 1 didn't?
>
> Is step 2/3 using something that step 1 is supposed to build? Maybe  a if
xmldata<> '' is needed to prevent 2 and 3 from running?
>
>
>   
>
> -----Original Message-----
> From: ftpapi-bounces@xxxxxxxxxxxxxxxxxxxxxx 
> [mailto:ftpapi-bounces@xxxxxxxxxxxxxxxxxxxxxx] On Behalf Of Kevin 
> Wengert
> Sent: Tuesday, June 2, 2015 5:29 PM
> To: 'HTTPAPI and FTPAPI Projects'
> Subject: RE: Socket Reset
>
> Hi Mike,
>
> It didn't try to parse the result, but it did receive the response.  My
program got an error, so it did nothing with the information it received.
>
> Here is my code trying to get the delivery receipt:
>
> rc = http_url_post(%Trim(URL)
>                    : pXmlBuffer + 2
>                    : DataSize
>                    : wResponse);
>                                      
> Right now, I'm only processing if rc = 1.  Would rc = 30 when I get the
handshake error?  If so, I could create a loop to retry until rc <> 30?  I
think that would fix half my issue.
>
> I've also attached the entire debug log, except the portions that are
sensitive.
>
>
> Thanks,
>
> Kevin
>
> -----Original Message-----
> From: ftpapi-bounces@xxxxxxxxxxxxxxxxxxxxxx
> [mailto:ftpapi-bounces@xxxxxxxxxxxxxxxxxxxxxx] On Behalf Of Mike Krebs
> Sent: Tuesday, June 2, 2015 2:34 PM
> To: HTTPAPI and FTPAPI Projects
> Subject: RE: Socket Reset
>
> The HTTPAPI procedure didn't return an error after getting the 30 error
code?
>
> It doesn't make sense that it just continued on and tried to parse the
result. In fact, I am surprised it went on to receive any data.
>
> The error says it happened during the handshake - the sending server
should not have seen the request unless they count the initial contact as a
request. It is isn't a very secure connection if the request is sent before
the handshake is completed.  Seems kind of weird.
>
> -----Original Message-----
> From: ftpapi-bounces@xxxxxxxxxxxxxxxxxxxxxx
> [mailto:ftpapi-bounces@xxxxxxxxxxxxxxxxxxxxxx] On Behalf Of Kevin 
> Wengert
> Sent: Tuesday, June 2, 2015 12:24 PM
> To: ftpapi@xxxxxxxxxxxxxxxxxxxxxx
> Subject: Socket Reset
>
> Good Morning,
>
>   
>
> I've got a problem that I haven't seen before that is causing me fits.
I'm sending a vendor information about deliveries via HTTP.  Using the same
port, I can request copies of the delivery receipts that I then email to
customers.  It's important to note that on the same port, if I send an empty
request, if their webservice has an xml document describing an order
delivery, called an orderSummaryEvent, it will send that document as a
response.
>
>   
>
> Now, the problem.  For each orderSummaryEvent, a unique id is included
that I use to get the copy of the delivery receipt.  My customer reported
that one of these delivery receipts was missing, and I checked the debug
log, which contained this error:
>
>   
>
> (GSKit) I/O: A connection with a remote socket was reset by that socket.
>
>
> ssl_error(406): (GSKit) I/O: A connection with a remote socket was 
> reset by that socket.
>
> SetError() #30: SSL Handshake: (GSKit) I/O: A connection with a remote 
> socket was reset by that
>
>   
>
> At that point, it looks like my xml that requested the delivery receipt
was compromised.  Normally, I can see the request in the debug log, but now
it doesn't show with the "senddoc(): entered" line in the debug line.
Instead, there is no data there, so the web service thinks I'm looking for
an orderSummaryEvent, and happily sends me one.  This procedure has no idea
what to do with it and it gets lost.
>
>   
>
> I'd like to trap the remote socket reset error and retry the request
again.
> Any ideas how to go about doing that?
>
>   
>
> Thanks,
>
>   
>
> Kevin Wengert
>
>   
>
>   
>
>   
> <http://t.signauxsix.com/e1t/o/5/f18dQhb0S7ks8dDMPbW2n0x6l2B9gXrN7sKj6
> v5dlPl
> N7fRYjzd7ldzW4X9Hrn1pctGFW4mgbKq1k1H6H0?si=5663939049816064&pi=6550b2c
> d-43c3
> -4845-9c81-42099cac9078>
> ----------------------------------------------------------------------
> - This is the FTPAPI mailing list.  To unsubscribe, please go to:
> http://www.scottklement.com/mailman/listinfo/ftpapi
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 ************Beginning of data**************                                                      
HTTPAPI Ver 1.24 released 2012-01-23                                                              
OS/400 Ver V7R1M0                                                                                 
                                                                                                  
http_url_post(): entered                                                                          
http_persist_open(): entered                                                                      
http_long_ParseURL(): entered                                                                     
DNS resolver retrans: 2                                                                           
DNS resolver retry  : 2                                                                           
DNS resolver options: x'00000136'                                                                 
DNS default domain: *******.COM                                                               
DNS server found: ***.***.***.***                                                                   
DNS server found: ***.***.***.***                                                                   
(GSKit) I/O: A connection with a remote socket was reset by that socket.                          
ssl_error(406): (GSKit) I/O: A connection with a remote socket was reset by that socket.          
SetError() #30: SSL Handshake: (GSKit) I/O: A connection with a remote socket was reset by that   
-------------------------------------------------------------------------------------             
Dump of server-side certificate information:                                                      
-------------------------------------------------------------------------------------             
Cert Validation Code = 0                                                                                
(GSKit) An operation which is not valid for the current SSL session state was attempted.                
ssl_error(5): (GSKit) An operation which is not valid for the current SSL session state was attempted.  
(GSKit) An operation which is not valid for the current SSL session state was attempted.                
File CCSID changed to1208                                                                               
http_url_post(): entered                                                                                
http_persist_open(): entered                                                                            
http_long_ParseURL(): entered                                                                           
DNS resolver retrans: 2                                                                                 
DNS resolver retry  : 2                                                                                 
DNS resolver options: x'00000136'                                                                       
DNS default domain: *******.COM                                                                     
DNS server found: ***.***.***.***                                                                         
DNS server found: ***.***.***.***                                                                         
-------------------------------------------------------------------------------------                   
Dump of server-side certificate information:                                                            
-------------------------------------------------------------------------------------                   
Cert Validation Code = 0                                                                                
-----BEGIN CERTIFICATE-----                                          
xxxxx
-----END CERTIFICATE-----                                                                    
...                        
not before: 20141223190000                               
Unknown Field: 19:00:00 23-12-2014                       
not after: 20151224185959                                
Unknown Field: 18:59:59 24-12-2015                       
pub key alg: 1.2.840.113549.1.1.5                        
                                                         
Protocol Used: TLS Version 1                             
http_persist_post(): entered                             
http_persist_req(POST) entered.                          
http_long_ParseURL(): entered                            
do_oper(POST): entered                                   
There are 0 cookies in the cache                         
POST /integration/outbound HTTP/1.1                      
Host: *.*.com                                
User-Agent: http-api/1.24                                                     
Content-Type: text/xml                                                        
system-name: *****                                                          
username: *****                                                        
password: *****                                                             
Content-Length: 0                                                             
                                                                              
                                                                              
senddoc(): entered                                                            
recvresp(): entered                                                           
SetError() #43: CommSSL_Read:  time-out!                                      
recvresp(): end with timeout                                                  
http_close(): entered                                                         
HTTPAPI Ver 1.24 released 2012-01-23                                          
OS/400 Ver V7R1M0                                                             
                                                                              
File CCSID changed to1208                                                     
http_url_post(): entered                                                      
http_url_post(): entered                                                                       
http_persist_open(): entered                                                                   
http_long_ParseURL(): entered                                                                  
DNS resolver retrans: 2                                                                        
DNS resolver retry  : 2                                                                        
DNS resolver options: x'00000136'                                                              
DNS default domain: *****.COM                                                            
DNS server found:  ***.***.***.***                                                                
DNS server found:  ***.***.***.***                                                               
-------------------------------------------------------------------------------------          
Dump of server-side certificate information:                                                   
-------------------------------------------------------------------------------------          
Cert Validation Code = 0                                                                       
-----BEGIN CERTIFICATE-----                                                                    
xxxxx                
-----END CERTIFICATE-----                                                                  
...                                           
not before: 20141223190000                                                    
Unknown Field: 19:00:00 23-12-2014                                            
not after: 20151224185959                          
Unknown Field: 18:59:59 24-12-2015                 
pub key alg: 1.2.840.113549.1.1.5                  
                                                   
Protocol Used: TLS Version 1                       
http_persist_post(): entered                       
http_persist_req(POST) entered.                    
http_long_ParseURL(): entered                      
do_oper(POST): entered                             
There are 0 cookies in the cache                   
POST /integration/outbound HTTP/1.1                
Host: *.*.com                          
User-Agent: http-api/1.24                          
Content-Type: text/xml                             
system-name: *****                               
username: *****                             
password: *****                                  
Content-Length: 0                                  
                                                              
                                                              
senddoc(): entered                                            
recvresp(): entered                                           
HTTP/1.1 200 OK                                               
Date: Wed, 27 May 2015 16:00:02 GMT                           
Server: Apache                                                
Transfer-Encoding: chunked                                    
Content-Type: text/xml;charset=ISO-8859-1                     
                                                              
                                                              
SetError() #13: HTTP/1.1 200 OK                               
recvresp(): end with 200                                      
recvdoc parms: chunked 0                                      
header_load_cookies() entered                                 
recvchunk(): entered                                          
get_chunk_size(): entered                                     
1ff8                                                          
                                                                                                                                    
chunk size = 8184                                                                                                                   
get_chunk_size returned 8184                                                                                                        
calling comm_blockread                                                                                                              
<?xml version="1.0" encoding="UTF-8"?>                                                                                              
<orderStatusSummaryEvent xmlns= more data here ***
comm_blockread returned 8184                                                                                                        
                                                                                                                                    
                                                                                                                                    
get_chunk_size(): entered                                                                                                           
2000                                                                                                                                
                                                                                                                                    
chunk size = 8192                                                                                                                   
get_chunk_size returned 8192                                                                                                        
calling comm_blockread                                                                                                              
hdvw8/6GH/ySuP/AI3RRQAf8Lt+Hn/Qw/8Aklcf/G6P+F2/Dz/oYf8AySuP/jdFFAB/wu34ef8AQw/+SVx/8bo/4Xb8PP8AoYf/ACSuP/jdFFAB/wALt+Hn/Qw/+SVx/wDG6
 50111</description><status>fulfilled</status><purposeNumber>Dry</purposeNumber><expectedQuantity>1</expectedQuantity><acceptedQuant
                                                                                                                                     
comm_blockread returned 8192                                                                                                        
                                                                                                                                    
                                                                                                                                    
get_chunk_size(): entered                                                                                                           
2000                                                                                                                                
                                                                                                                                    
chunk size = 8192                                                                                                                   
get_chunk_size returned 8192                                                                                                        
calling comm_blockread                                                                                                              
canned>true</scanned><serviceLevel>Item</serviceLevel><visitRef><visitId>253212</visitId></visitRef></orderItemStatusSummary><orderI
YpYg+FWkXVxFeeJ7/UvEt4jiVTqNwfIikzl/LhXCqjEDKHcMKB06gBqvxY0CB7iz0FLvxLqkSbvsmkQtMMbchjIoK7MlVJUsQW6HkUSeIPiJepDb2Pge0024kTL3Wo6pHLBC
                                                                                                                                    
comm_blockread returned 8192                                                                                                        
                                                                                                                                    
                                                                                                                                    
get_chunk_size(): entered                                                                                                           
2000                                                                                                                                
                                                                                                                                                                                 
chunk size = 8192                                                                                                                   
get_chunk_size returned 8192                                                                                                        
calling comm_blockread                                                                                                              
SOtFFFAH//2Q==</contactSignature><orderPayment><orderNumber>2512553</orderNumber><amountDue>935.05</amountDue><totalTax>20.78</total
ue</scanned><expectedServiceQuantity>1</expectedServiceQuantity><acceptedQuantity>1</acceptedQuantity><voided>false</voided><service
                                                                                                                                    
comm_blockread returned 8192                                                                                                        
                                                                                                                                    
                                                                                                                                    
get_chunk_size(): entered                                                                                                           
3f8                                                                                                                                 
                                                                                                                                    
chunk size = 1016                                                                                                                   
get_chunk_size returned 1016                                                                                                        
calling comm_blockread                                                                                                              
iceQuantity><acceptedQuantity>1</acceptedQuantity><voided>false</voided><serviceLevel>Item</serviceLevel><pickedFl>false</pickedFl><
comm_blockread returned 1016                                                                                                        
                                                                      
                                                                      
get_chunk_size(): entered                                             
0                                                                     
                                                                      
chunk size = 0                                                        
get_chunk_size returned 0                                             
http_close(): entered                                                 
HTTPAPI Ver 1.24 released 2012-01-23                                  
OS/400 Ver V7R1M0                                                     
                                                                      
New XML iconv() objects set, xml_Remote=1208. xml_Local=1208          
 ************End of Data********************                          
											 
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