Re: Error invoking web-service getContactInfo

[Scott Klement <sk@xxxxxxxxxxxxxxxx>]

   hi Lewis,
   Since you're debugging this, can you tell me what the value of 'peFD'
   is?     The only reason to my knowledge that you'd get this error is if
   you have more than 224 descriptors open, and therefore peFD would be
   higher than 223.
   In all cases that I've seen, this means that you are doing something
   with descriptors (i.e. using sockets, pipes or IFS files in your job)
   that are not getting closed properly.   Since they are not getting
   closed, you end up with hundreds open at once, and peFD ends up being
   higher than 223 -- causing the 'Length or start position' error that
   you cited.
   It is possible, of course, that you might legitimately have that many
   open at once.  For example, if you are running this inside of a
   home-grown TCP server program that's handling more than 200 clients at
   once, or a file-server program that needs to have more than 200 files
   open at once.  But, so far I've never seen this in actual practice.
   It's only been caused by mistakes due to people not closing things out
   properly.
   Are you working with IFS files, Pipes, or Sockets at all in your
   program (aside from the ones opened by HTTPAPI)?
   -SK

   On 2/11/2014 2:16 PM, Lewis Echavarria wrote:

   Hello group,


   We are getting this error "Length or start position is out of range for
   the string operation.", within the HTTP software when running our daily
   job Credit Cards Preliminary. The error is actually happening on a
   substring statement within procedure COMMTCP_FD_SET. I was able to
   generate a debug file from the HTTP software, which I've attached along
   with some screenshots for my proof of testing when debugging the issue
   showing the statement in error and the fields values used in the
   substring built-in function. I didn't see anything suspicious in the
   log that might be causing the error, so not sure what's going on. Our
   job consumes the web-service from two different programs, the first
   program works fine and the error happens on the second program on the
   very first called to the web-service. The weird thing is that this
   error only happens every Monday, but not for the rest of the weekdays
   that the job runs as well. One solution that I tried was running those
   two programs under its own activation group, but it didn't fix the
   issue. Please let me know your input on this.



   Thanks,

   Lewis

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