Re: Help - ftp - get error

[Scott Klement <sk@xxxxxxxxxxxxxxxx>]

   Hello Martina,
   For some reason, it can't open a data connection.   The most common
   cause, is a firewall setting.
   To know why it's happening to you, you need to do some
   troubleshooting.  Find out what IP address/port it's attempting to use
   to build the data connection, and attempt it yourself, manually.  The
   IP address/port is listed as part of the PORT or PASV subcommand sent
   during the FTP conversation (you did not provide this information in
   your message.)  Trace it through your network and see if you can
   determine what's preventing it from making a data connection on that
   particular address/port.
   -SK

   On 1/2/2013 5:00 AM, Martina Carolina Alagna wrote:

   Hi Scott,


   From time to time I get an error on the server FTP , I got it already
   twice in six months.


   This is what happened in both cases:

   During a GET FTP operation, I got an error on the side of the linux
   server, on the side of the client (AS400 program)  I did not get any
   notice of the error and the job remained idle waiting for an answer.

   Also when the FTP session timed out I didn't get any error message.


   This is the log I get:

   (019643) 03/12/2012 16.03.58 - nmfaout (192.168.202.170)> RETR
   BORP286177.txt

   (019643) 03/12/2012 16.03.58 - nmfaout (192.168.202.170)> 150 Opening
   data channel for file transfer.

   (019643) 03/12/2012 16.04.09 - nmfaout (192.168.202.170)> 425 Can't
   open data connection.



   Could you suggest a way to intercept the error, or a way to avoid the
   client to remain idle ?

   Should I set a time out ???



   Cordialmente

   ______________________________________________

   Martina Alagna

   ArtMatica Italia srl

   zend-solution-partner-S

   uff.  06.4060.667

   cell. 348-0341087 e-mail [[1]1]m.alagna@xxxxxxxxxxxx

   [2][2]http://www.artmatica.it

   P "Rispetta il tuo ambiente, pensa prima di stampare questa e-mail"
   " Please consider your environmental responsibility before printing
   this e-mail

References

   1. [3]mailto:b.virzi@xxxxxxxxxxxx
   2. [4]http://www.artmatica.it/


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References

   1. mailto:1]m.alagna@xxxxxxxxxxxx
   2. http://www.artmatica.it/
   3. mailto:b.virzi@xxxxxxxxxxxx
   4. http://www.artmatica.it/
   5. http://www.scottklement.com/mailman/listinfo/ftpapi

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