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Re: FTP Error 10
Hey Barb,
Nice to see you on this list :)
I've discussed this with Scott before...
http://www.scottklement.com/archives/ftpapi/
We were looking at the keep-alive then...pretty sure we turned it on.
The fact that the remote server is encrypting the data before sending
back the transfer complete message is a new piece of info...the fact
that it takes 10min to do so is probably what is causing the TCP/IP
connection to time out. The fact that it's doing so on the remote
machine means that there is little we'll be able to do to prevent it.
We'll need to see if we can get the completed successfully back before
the remote system does the encryption...
For that matter, why are they encrypting it in the first place?
Judging by the .PGP extension, we have already done so.
Charles
On Tue, Oct 23, 2012 at 8:19 AM, Straus, Barb <StrausB@xxxxxxxxxx> wrote:
> I think it's after the ftp_quit. We created a CL to call a program (AR0102R) which calls ftpapi_h and then the program passes back the error number to the CL. The job log has limited information and we enhanced the error message sent back a little. Here's what I see.
>
> 49100 - CALL PGM(AR0102R) /* The CALL command contains parameters */
> 0: 220 CPMASWME01 FTP server (webMethods Integration Server version 7.1.2.0) ready.
> 0: > USER OBPFTP
> 0: 331 Password required for OBPFTP.
> 0: > PASS **********
> 0: 230 User OBPFTP logged in.
> 0: > CWD /ns/cintasFTP/receive
> 0: 250 CWD command successful.
> 0: > TYPE I
> 0: 200 Type set to I.
> 0: > PORT 10,1,4,55,83,70
> 0: 200 PORT command successful.
> 0: > STOR
> OnlineBillPay_FileTransfer~mam_ref_543471.121023.pgp;application:cintasFTP
> 0: 150 Binary mode data connection for
> OnlineBillPay_FileTransfer~mam_ref_543471.121023.pgp;application:cintasFTP (10.20.117.1,21318).
> 0: > QUIT
> 55000 - SNDUSRMSG
> Message . . . . : FTP ERROR FTP0010 - A connection with a remote socket was
> reset by that socket.. NOTIFY TECHNICAL STAFF. (R P)
>
> Also, I found out that the server we send the message to encrypts the file before sending back the transfer complete message and it takes over 10 minutes to encrypt the file. I've asked if the message could be sent before the encryption. Waiting for a reply on this.
>
> Thanks,
> Barb
>
> -----Original Message-----
> From: ftpapi-bounces@xxxxxxxxxxxxxxxxxxxxxx [mailto:ftpapi-bounces@xxxxxxxxxxxxxxxxxxxxxx] On Behalf Of Scott Klement
> Sent: Monday, October 22, 2012 4:47 PM
> To: HTTPAPI and FTPAPI Projects
> Subject: Re: FTP Error 10
>
> Hi Barb,
>
> The error message (about the connection being reset) means that a
> network connection was ended "abnormally." Error code #10 means that
> it happened while FTPAPI was receiving a line of data from the remote host.
>
> If I had to take a guess, I'd say that after the file is transferred, the FTP server is disconnecting you while you are in the middle of receiving a response. Normally this shouldn't happen, because TCP keeps the data in it's buffers until the connection is closed -- but sometimes people configure their TCP settings weird, so that data doesn't get kept once the connection is closed. (This would be on the server side, not on the side where FTPAPI is running.)
>
> Are you receiving this while calling FTP_put()? Or FTP_quit()? Or,
> which API are you calling? If it's during FTP_quit(), I wouldn't worry
> about it.
>
> The description is provided by the operating system. It's CPE3426 from message file QCPFMSG.
>
>
> On 10/22/2012 3:15 PM, Straus, Barb wrote:
>> Every day we send a file using the FTPAPI and every day it successfully
>> sends but returns the FTP error code 10 with the description "A
>> connection with a remote socket was reset by that socket." Does anyone
>> know what this means or why we are receiving this error when the file
>> was sent successfully? Also, where does the description come from?
>>
>>
>> Thanks,
>>
>> Barb
>>
>
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