*** PLEASE READ: How to ask for help.

[Scott Klement <sk@xxxxxxxxxxxxxxxx>]

Folks,

HTTPAPI and FTPAPI are community-supported, open-source projects. 
Everyone (or almost everyone?) on this mailing list is a computer 
programmer, and a professional who does this for a living.

With that in mind, please understand this:

When I put FTPAPI and HTTPAPI on-line for you to use for free, I was 
trying to help you. I was NOT offering to provide you with 24x7 service 
for free.  Help for these projects is provided through this mailing 
list, and is provided by a community of people.

Now, I know there's a saying "the squeaky wheel gets the grease." People 
have learned that whomever complains the loudest, and is the most 
obnoxious about it, will get helped.  THAT SAYING DOES NOT APPLY HERE. 
That saying assumes that you are working with an organization that needs 
your business.  Although I want to help you, I do not *need* your 
business.  If you irritate me, or increase the stress in my life, it 
does NOT make me want to help you.

But, in general...  I really do *want* to help you.  That's the only 
reason I do this!  and I am glad to help you... but please respect these 
boundaries:

* Requests for help MUST be posted to this mailing list.

* do NOT e-mail me or call me at work.

* do NOT call me on my cell phone or home phone.

* Again... the only appropriate place to ask about these projects is 
here on the mailing list.

* do NOT send me private e-mail about FTPAPI/HTTPAPI unless there's a 
good reason why you need privacy/confidentiality!


Thank you!
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