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RE: using the response from one service to make another request- need a little Guidance
Ok, I just a little searching and I found the "web:" listed below is the namespace
-----Original Message-----
From: ftpapi-bounces@xxxxxxxxxxxxxxxxxxxxxx [mailto:ftpapi-bounces@xxxxxxxxxxxxxxxxxxxxxx] On Behalf Of Harold Blevins
Sent: Monday, May 11, 2009 12:23 PM
To: ftpapi@xxxxxxxxxxxxxxxxxxxxxx
Subject: using the response from one service to make another request- need a little Guidance
I am using HTTPAPI to write an interface between our system (i5 V5R4) and Cityworks by Azeteca (running on Windows 2003 MS-SQL 2005) (Thanks Scott and the 'group' for the api and all the examples)
I have completed several steps successfully for the interface using examples , soapUI( 2.5.1), and the debug file to work out the RPGLE code
The last step is to update a 'service request' (changing the status to 'close' or 'cancel'). At first I assumed I could send the service request id (key) and the tags for the fields I need to update. Apparently the webservice needs all of the data populated for the update (see note from developer below).
According to the developer I should get the xml (using the getRequestByRequestId -see attached) change what needs to be changed and send it back.
Their webservice will allow me to null or blank out fields not referenced and return "<UpdateRequestResult>true</UpdateRequestResult>" Then when you try to access the record in their GUI it bombs
Should I use the getrequest and parse out all fields then build the updaterequest from the parsed data?
Side note: So far I've had to prefix the tags with"web:" while the results do not have a prefix
Example:
<web:requestId>0000824748</web:requestId>
<RequestId>824748</RequestId>
>From Software developer:
The correct approach for making an update via the SR API is to do the following:
1. Get a RequestData Object by using GetRequest/GetRequestByRequestId/GetRequestByOtherSystemId, and make sure it exists (RequestData.RequestId > 0)
2. Modify the attribute fields of the RequestData object (don't change the RequestId, ProblemSid, IncidentNum fields)
3. Call the UpdateRequest method and use the modified RequestData object as argument.
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